One of the elementary doctrine of customer success is using your service to create advocates for your business. Encouraging your customers to tell other people about your brand is a very effective and powerful tool in marketing. A referred client is more likely to become your customer than a sourced client since the former comes through an existing customer of your brand who trusts your products or services and has had positive customer service experience.
The Referral Marketing not only helps in customer acquisition for the business but also builds a brand. But assumi9ng that your customer will refer your brand simply because you have provided them with an exceptional service is an idealistic concept. Every business needs to give a reason to its customers to refer their products or services.
Using traditional loyalty programs can be tricky sometimes as consumers nowadays are accustomed to instant rewards and benefits. Kanart Consultancy places in dynamic Referral Programs for your clients wherein they benefit instantly from referring a friend and your benefits from customer acquisition. Merchant sponsored gifts, vouchers, discounts or a free service are some of the optional components that can form a part of the Referral Programs. Kanart Consultancy has tailor made loyalty programs that deliver on point. We offer businesses a complete solution where we handle everything from ideas to execution.
Whether you want to run leader boards, point-based or use punch card programs to drive referred purchase – Kanart Consultancy has got you covered.
The driving force for every business is new customer acquisition. Acquiring new customers comprises of persuasion of new consumers to purchase your products and services.
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